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viktor szasz's Avatar

viktor szasz

02 Aug, 2016 06:18 AM

Hi there,
I have a message that says I need to update my card details or my account will be suspended. I use paypal as method of payment.

  1. Support Staff 1 Posted by Joe on 02 Aug, 2016 10:14 AM

    Joe's Avatar

    Hi Viktor,

    Thanks for reaching out, it sounds like you've received an automated email that was sent incorrectly.

    I'm happy to confirm that your account is all paid up and in good standing - you're not going to expire any time soon. In fact, you currently have almost a month's worth of credit towards your next payment.

    I hope that clears things up, but please don't hesitate to get back to us with any more questions.

    Thanks again,

    Joe

  2. Alasdair Manson closed this discussion on 03 Aug, 2016 11:02 PM.

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