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bandwidth issue

Thomas Santorelli's Avatar

Thomas Santorelli

07 Sep, 2016 04:53 PM

There are few people watching films on www.longislandfilmfestivalonline.org and the bandwidth number is very close to the 500gb limit. Can that be looked into?

  1. 1 Posted by Thomas Santorel... on 07 Sep, 2016 04:55 PM

    Thomas Santorelli's Avatar

    none

  2. Support Staff 2 Posted by Nick Thompson on 07 Sep, 2016 07:41 PM

    Nick Thompson's Avatar

    Hey Thomas,

    Thank you for creating this ticket.
    I have flagged your account for BW investigation. I am also going to mark your account as a 'blue chip'. This will make it so your videos do not shutdown once you reach your bandwidth limit, buying us time to see what exactly is going on here.

    How does that sound to you?

    Regards,
    Nick

  3. 3 Posted by Thomas Santorel... on 07 Sep, 2016 08:10 PM

    Thomas Santorelli's Avatar

    good, whatever helps
    -------- Original Message --------
    Subject: bandwidth issue [Problems]
    From: Nick Thompson <[email blocked]>
    Date: Wed, September 07, 2016 3:41 pm
    To: [email blocked]

    // Please reply above this line
    ==================================================
    From: Nick Thompson (Support staff)
    Subject: bandwidth issue

    Hey Thomas,

    Thank you for creating this ticket.
    I have flagged your account for BW investigation. I am also going to mark your account as a 'blue chip'. This will make it so your videos do not shutdown once you reach your bandwidth limit, buying us time to see what exactly is going on here.

    How does that sound to you?


    Regards,
    Nick



    View this discussion at our support site online: http://vzaar.com/help/discussions/problems/60348-bandwidth-issue

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  4. Alasdair Manson closed this discussion on 20 Sep, 2016 10:44 PM.

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