Archived Support Site

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Problems

Title State Replies Latest Post
cade.desarrollo's Avatar

Iframe video doesnt display full screen control

resolved 3 25 Mar, 2016 05:29 PM by Alasdair Manson
Jungmin Park's Avatar

I can't watch videos of SCG premium articles

resolved 3 25 Mar, 2016 11:31 AM by Nick Thompson
Stefanie Kopp's Avatar

GA

resolved 4 23 Mar, 2016 04:40 PM by Alasdair Manson
cade.desarrollo's Avatar

Video stuck on loading

resolved 3 14 Mar, 2016 07:57 PM by Alasdair Manson
Richard Zschech's Avatar

Support for Chromium

resolved 3 11 Mar, 2016 07:13 PM by Alasdair Manson
Rupalee's Avatar

Enter key presss causing submit twice in IE 11.0.96 updated version

resolved 7 11 Mar, 2016 12:59 AM by Alasdair Manson
Abigail Hirsch's Avatar

bitrate too low on HD videos?

resolved 2 11 Mar, 2016 12:53 AM by Alasdair Manson
Lesley Venable's Avatar

Social Sharing - Download Capabilities

resolved 5 11 Mar, 2016 12:50 AM by Alasdair Manson
Kevin's Avatar

Can't load the video player

resolved 9 07 Mar, 2016 09:27 AM by Joe
Michele Schiavi's Avatar

Player is not charging

resolved 24 03 Mar, 2016 06:03 PM by Alasdair Manson
John Evans's Avatar

embedding iframe in Sharepoint

resolved 13 01 Mar, 2016 07:40 PM by Alasdair Manson
mailbot's Avatar

Trailist upload failed

resolved 0 29 Feb, 2016 09:27 AM by mailbot
Oleg's Avatar

Chrome issue

resolved 3 22 Feb, 2016 09:41 PM by Alasdair Manson
Andrew Whalley's Avatar

Receiving "This video is only playable on the following domain - hiacode.com" errors

resolved 1 15 Feb, 2016 05:12 PM by Joe
Ifeoma's Avatar

I logged on to IFRS Box but what i saw was a rolling sign, no play

resolved 16 15 Feb, 2016 03:32 PM by Joe
Craig Dodd's Avatar

mobile videos start a little distorted

resolved 5 12 Feb, 2016 12:55 AM by Alasdair Manson
Andreas's Avatar

Advertisement on Vzaar player

resolved 11 11 Feb, 2016 11:20 AM by Andreas
apatel's Avatar

play vzaar video in android webview

resolved 3 06 Feb, 2016 08:44 AM by apatel
Mark Owen's Avatar

iframe error. Works in IE (!) doesnt work in FF

resolved 7 04 Feb, 2016 04:16 PM by Joe
Jack Mesa's Avatar

Formats Accepted Not Uploading

resolved 6 01 Feb, 2016 08:19 PM by Alasdair Manson
Samuel Henshey's Avatar

New LOGO wont upload to Branded Player - with Fire fox

resolved 3 28 Jan, 2016 11:42 PM by Alasdair Manson
Rosie Ortiz's Avatar

Choppy Play back

resolved 1 26 Jan, 2016 11:14 PM by Alasdair Manson
Andrea Flynn's Avatar

Poster Frame won't update on 5979887

resolved 3 19 Jan, 2016 02:52 PM by Michael
cesarja's Avatar

internet explorer not streaming

resolved 6 19 Jan, 2016 12:25 AM by cesarja
Shawn Walker 's Avatar

Alasdair Manson

resolved 4 18 Jan, 2016 07:01 PM by Alasdair Manson
linkvectors's Avatar

VIDEOS NOT PLAYING

resolved 6 14 Jan, 2016 12:24 AM by Alasdair Manson
Gilbok Lee's Avatar

Fullscreen button is not working in Android 4.4.2.

resolved 4 12 Jan, 2016 12:43 AM by Alasdair Manson
Chris Wilson's Avatar

playlist not showing all videos

resolved 10 11 Jan, 2016 03:46 AM by Chris Wilson
Mike Benny's Avatar

Video pre-roll not working in Firefox

resolved 6 08 Jan, 2016 07:50 PM by Alasdair Manson
Andrew Bustraan's Avatar

Video Unavailalble

resolved 14 28 Dec, 2015 02:51 PM by Nick Thompson