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video is seen twice after deleting completly

Karthik Kosireddi's Avatar

Karthik Kosireddi

14 Jul, 2016 10:45 AM

Hi This is sunil from india my query is that i have deleted a video completely,but i see the video twice in the playlist,why?how to delete it completly from vzaar?

  1. Support Staff 1 Posted by Joe on 14 Jul, 2016 11:02 AM

    Joe's Avatar

    Hi Sunil,

    The video should be removed from playlists as soon as you've deleted it. Can you please send me both the video and playlist ID so I can take a look on our end?

    Many thanks,

    Joe

  2. Support Staff 2 Posted by Alasdair Manson on 18 Jul, 2016 08:45 PM

    Alasdair Manson's Avatar

    Hello Sunil

    It's been a few days with no response. I'll assume no news is good news and go ahead and close this ticket for now. Thanks for contacting us and don't hesitate to get back in touch on this - or on any other issue - in the future.

    Be sure to keep an eye on our blog for discussion of future developments: http://vzaar.com/blog/

    Regards

    Alasdair

  3. Alasdair Manson closed this discussion on 18 Jul, 2016 08:45 PM.

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