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vzaar not working in Window 10 64 bit

manish.sharma's Avatar

manish.sharma

04 Aug, 2016 11:19 AM

Hi Vzaar Support Team,

 Today i tried to intergrated vzaar video plyaer in iframe using https://github.com/vzaar/vzaar-jquery this link to use for css and jquery, So i would success for make a demo vzzar video player ,but my demo video not working in window 10 (Chrome, Firefox,safari,IE), so can you please guide me , what happens in window 10, so vzaar not working ,

So can you please reply as soon as possible.

  1. Support Staff 1 Posted by Joe on 04 Aug, 2016 11:38 AM

    Joe's Avatar

    Hi there,

    I'm sorry to hear that you're having trouble viewing your video - could you please give us a link to the video in question so we can test on our Windows 10 devices and work from there?

    Many thanks,

    Joe

  2. 2 Posted by manish.sharma on 04 Aug, 2016 11:51 AM

    manish.sharma's Avatar

    This is site demo link http://180.211.99.165/rp/demo_pop_up2/
    Video Link : http://view.vzaar.com/7714310/video/hd
    so please consider this link and let me know what is problem ??
    Please reply as soon as possible

  3. 3 Posted by manish.sharma on 04 Aug, 2016 12:02 PM

    manish.sharma's Avatar

    This is site demo link http://180.211.99.165/rp/demo_pop_up2/

    so please consider this link and let me know what is problem ??

  4. Support Staff 4 Posted by Joe on 04 Aug, 2016 02:09 PM

    Joe's Avatar

    Hi there,

    Testing your video itself on Windows 10, it's been playing absolutely fine.

    Could you please give us a bit more information on what exactly isn't working? If playback fails, are you seeing any particular error message?

    Many thanks,

    Joe

  5. Support Staff 5 Posted by Alasdair Manson on 08 Aug, 2016 05:07 PM

    Alasdair Manson's Avatar

    Hello

    It's been a few days with no response. I'll assume no news is good news and go ahead and close this ticket for now. Thanks for contacting us and don't hesitate to get back in touch on this - or on any other issue - in the future.

    Be sure to keep an eye on our blog for discussion of future developments: http://vzaar.com/blog/

    Regards

    Alasdair

  6. Alasdair Manson closed this discussion on 08 Aug, 2016 05:07 PM.

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