Can I encode my videos before I upload?

You can encode your videos before you upload them, and if your files sizes are larger than 1GB we suggest that you do just that. There are a number of free services out there that will aid you in doing this. We’d certainly recommend you try any of the following: Handbrake, Zamzar and Media-Convert. Lastly, be sure to select an output format that we currently accept.

Once encoded, be sure to turn the 'Encode All Videos' setting to 'OFF' in your settings page, so that we don't re-encode it again.


Setting the Encode All Videos option to 'off' means we avoid encoding the video again and preserve the original source. This also means a - sometimes significantly - quicker upload time for you too.

Please note however that the source must be a MP4 (H.264 encoded). Disabling the encoding feature means that the source video file will then be played in your video player, and this will be the default setting for all your future video uploads.

We'd recommend that you encode the video with a constant frame-rate. We use a constant 30fps internally.

Finally, ensure that the MPEG Moov Atom is at the beginning of your file. For more, see: Understanding the MPEG-4 movie atom. The software you use to render your .mp4 will probably have a setting to do this - it may be called "Web Optimization" or something similar.