Archived Support Site

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How do I convert my video file to an accepted format?

We currently support the following file formats:

  • .asf – asf format
  • .avi – avi format
  • .flv – flv format
  • .m4v – raw MPEG4 video format
  • .mov, mp4, m4a, 3gp, 3g2, mj2 – QuickTime/MPEG4/Motion JPEG 2000 format
  • .wmv – Windows Media Video format
  • .mp3 – mp3 audio files

If you need to convert the file format of your video, then there are a number of free services that will do this for you. We’d certainly recommend you try any of the following: