Archived Support Site

This support site is archived. You can view the old support discussions but you cannot post new discussions.

Which video formats do you support?

We currently support the following formats:

  • mp4 — MPEG-4

  • .mov, .qt — Apple QuickTime

  • .flv, .f4v — Adobe Flash

  • .wmv, .asf — Windows Media 9

  • .mpg, .vob, .m2v, .mp2 — MPEG-2

  • .m4v — Apple iTunes

  • .avi — A/V Interleave

  • .webm — WebM

  • .ogv, .ogg — Ogg

  • .mxf — MXF

  • .mts — AVCHD

  • .mkv — Matroska

  • .r3d, .rm — Red Raw Video

  • .ram, .rm — RealVideo

  • .flac — Native Flac

  • .mj2 — Motion JPEG2000

If your video is not in one of these formats you will need to convert it before we can accept the file. Luckily there are a number of free services that will do this for you. We recommend you try one of the following: